FAQ's And Support
Welcome to Reyshell. We've answered some of the most common questions below to make your shopping experience simple and effortless. If you need anything else, we're always happy to help.
👗 About Reyshell
1. What kind of clothing does Reyshell offer?
Reyshell creates effortless, feminine styles designed for everyday moments and special occasions. From breezy dresses to elegant tops and vacation inspired pieces, every collection is thoughtfully crafted with comfort and confidence in mind.
2. What sizes do you offer?
Most of our styles feature relaxed silhouettes and easy fits. Detailed size information is available on each product page to help you find your perfect fit.
3. Are Reyshell pieces comfortable for everyday wear?
Absolutely. We carefully choose breathable, skin friendly fabrics that feel as beautiful as they look, making them perfect for everyday wear, vacations, brunches, festive occasions, and everything in between.
4. Will the colors look exactly like the pictures?
We do our best to display colors as accurately as possible. Slight variations may occur due to screen settings and lighting conditions. If you have any questions, feel free to reach out to us.
5. Are your garments made in India?
Yes. Every Reyshell piece is proudly made in India with thoughtful craftsmanship and carefully selected fabrics.
🛍️ Orders & Payments
6. How do I place an order?
Simply add your favorite pieces to the cart and proceed to checkout. Once your order is confirmed, you'll receive updates via email, SMS, or WhatsApp.
7. What payment methods do you accept?
We accept UPI, debit cards, credit cards, net banking, and Cash on Delivery in most serviceable areas.
8. Can I change or cancel my order?
Yes. Please contact us within 2 hours of placing your order. Once an order enters processing, modifications may not be possible.
🚚 Shipping & Delivery
9. Where do you ship?
We currently deliver across India.
10. How long does delivery take?
Orders are usually processed within 2 to 3 business days. Delivery typically takes 3 to 7 business days depending on your location.
9. How do I track my order?
Once your order is shipped, you'll receive tracking details via SMS, email, or WhatsApp. You can also contact us anytime for assistance.
🔄 Returns & Exchanges
10. Can I return or exchange my order?
Yes. We accept returns and exchanges for eligible items within 48 hours of delivery. Items must be unused, unworn, and in their original packaging. Please refer to our Return Policy for complete details.
11. I received a damaged or incorrect item. What should I do?
We're truly sorry. Please contact us within 24 hours of delivery and share clear photos or an unboxing video. Our team will assist you promptly.
🎁 Offers & Gifting
12. Do you offer discounts and special offers?
Yes. Follow us on Instagram @reyshell.co to stay updated on new launches, exclusive offers, and seasonal collections.
13. Do you offer gift cards?
We're working on introducing Reyshell Gift Cards soon.
📞 Need More Help?
We're just one message away.
Email us
reyshellandco@gmail.com
WhatsApp us
+91 86909 99088
Instagram
@reyshell.co
Our team typically responds within 24 to 36 business hours, Monday to Saturday.
Thank you for choosing Reyshell.
From our studio to your wardrobe, with love, always. ☀️