FAQ's And Support
Frequently Asked Questions & Support đŹ
We're here to help you dress with clarity and confidence! If youâve got questions, weâve got real answersâno jargon, just fashion that fits your lifestyle.
đ About Reyshell Apparel
1. What kind of clothing does Reyshell offer?
We design modern, effortless clothing with a boho-chic twist. Think easy silhouettes, flowy dresses, kimonos, tops, and moreâmade for comfort, confidence, and everyday charm.
2. What sizes do you offer?
Most of our styles are free-size or come in a relaxed fit to suit multiple body types. We also indicate sizing guidance on each product page to help you pick the perfect fit.
3. Is your clothing suitable for daily wear?
Absolutely! Our fabrics are breathable, skin-friendly, and ideal for casual, semi-formal, and festive wearâso you can wear Reyshell to brunch, beach, or boardroom.
4. Do the colors look exactly like the pictures?
We do our best to represent all colors accurately. However, slight differences may occur due to screen settings or lighting. If in doubt, feel free to message us for clarity.
5. Are your garments ethically made?
Yes! Every Reyshell piece is proudly made in India with mindful sourcing, small-batch production, and love for slow fashion.
đď¸ Orders & Payments
6. How do I place an order on Reyshell.in?
Simply browse, click âAdd to Cartâ, and checkout. Youâll get confirmation and shipping updates via email and SMS.
7. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and select wallets. Cash on Delivery (COD) is available in most serviceable areas.
8. Can I change or cancel my order after placing it?
Yesâif you contact us within 2 hours. After that, we may have already begun processing your order.
đ Shipping & Delivery
9. Where do you ship?
We currently ship across India. For international orders, reach out to us and weâll try our best to assist!
10. How long does delivery take?
We process orders in 1â3 business days and delivery usually takes 3â7 business days, depending on your location.
11. Is shipping free?
Yesâfor most prepaid orders. A small charge may apply for COD or remote locations, clearly shown at checkout.
12. How can I track my order?
Once shipped, youâll receive a tracking link via email, SMS, and WhatsApp. You can also visit our Track Your Order page.
đ Returns & Exchanges
13. Can I return or exchange my clothing?
Yes, within 48 hours delivery for unworn, unused items in original packaging. Please read our Return Policy for full details.
14. My item arrived damaged or wrong. What now?
Weâre so sorry! Please email us within 24 hours with unboxing photos and weâll resolve it right away.
đ Packaging, Gifting & Offers
15. Is the packaging gift-ready?
Yes! Every Reyshell order comes in premium, reusable packagingâperfect for gifting. You can even leave a personal note during checkout.
16. Do you run discounts or offers?
Of course! Follow us on @reyshell.co and join our newsletter to get early access to exclusive drops and deals.
17. Do you offer gift cards?
Coming soon! Weâre working on launching digital Reyshell Gift Cards for easy, stylish gifting.
đ Contact & Support
18. I need helpâhow can I reach you?
You can contact us anytime via:
đ§ Email: info@reyshell.com
đ Contact Form: On our Contact Us page
đą Instagram DM: @reyshell.co
đ˛ WhatsApp: +91 86909 99088
19. Do you have a physical store?
Not at the moment! Weâre a proud online-first brand bringing fashion directly to your doorstepâno middlemen, no extra markups.
đ§ Still Got Questions?
Weâre always here to help. Just reach outâweâre real people, not bots, and we genuinely care about your experience. đ